At Kaneff Group, we are committed to ensuring that our services are accessible to everyone. We strive to provide an inclusive and barrier-free environment for all our customers, employees, job applicants, suppliers, visitors, and other stakeholders.

Feedback Process

Customers who wish to provide feedback on the way Kaneff provides goods and services to people with disabilities can verbally discuss their concerns or send an email to any Kaneff employee. All feedback will be directed to the Vice President. Customers can expect to hear back within two business days. Complaints will be addressed according to Kaneff’s regular complaint management procedures.


We have developed a comprehensive Multi-Year Accessibility Plan that outlines our strategy to prevent and remove barriers and meet our requirements under the Accessibility for Ontarians with Disabilities Act (AODA). Copies of documents or the information contained within a document provided to a person with a disability shall be provided in a format that takes into account the person’s disability upon request. We regularly review our policies to ensure they respect and promote the dignity, independence, integration, and equal opportunity of people with disabilities

You can view and download our Multi-Year Accessibility Plan here.